Have Questions? Let’s Connet!

Explore our FAQ section for quick answers or use our message form for any additional queries you may have. We’re here to assist you every step of the way.

FAQs:

How can I join the unlimited club?

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Joining the unlimited club is easy – you can do it online (click here) or visit our locations.

Can I receive partial refunds on my membership plans?

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B

No, partial refunds are not offered for any membership plans.

Are the membership tags only valid for specific vehicles?

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B

Yes, membership tags are valid solely for the vehicles they are registered to and installed on.

What happens if I tamper with the membership tag or use the plan inconsistently with its terms?

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B

Any tampering with the membership tag or usage inconsistent with the terms will lead to an immediate termination of the membership without a refund.

What if I get a new license plate or car?

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B

No worries at all! We use RFID (Radio-Frequency IDentification).

How can I get a replacement tag for my registered vehicle?

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B

If you need a replacement tag because you purchased a new vehicle or lost the previous tag, please contact one of our attendants. A fee of $5 applies to all tag replacements.

Who should I contact for questions about my membership plan?

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For any inquiries about your membership plan, please get in touch with membership services at cschuler@doublekwik.com or call (859) 887-5556.

Are there any vehicle requirements for membership use?

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B

Yes, vehicles must conform to Run with the Roses dimension standards. Visit our location to confirm whether your vehicle meets these standards.

Is pricing subject to change?

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B

Yes, pricing is subject to change at any point, but we will always notify our customers first.

When will I be charged for my membership?

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B

Your membership fee will be charged at the start of each month.

Are the terms and conditions subject to change?

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B

Yes, the terms and conditions are subject to change.

Is there a possibility of partial month refunds?

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B

No. Partial-month refunds are not available.

How can I cancel my membership?

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B

To cancel your membership, go online (click here) or notify a Kwik Wash team member at 4000 Catnip Hill Road, Nicholasville, KY 40356, or email cschuler@doublekwik.com. Provide your license plate number at the time of notification. Please request cancellation at least 15 business days before your billing date. You can continue using the membership until the last day of your current billing cycle, but partial refunds are not possible.

What happens if I cancel my unlimited plan?

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When you decide to cancel, your membership billing will come to an end.

What happens if my credit/debit card cannot be charged for renewal?

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If we cannot charge your credit/debit card due to an expired card or changed information, your plan will be deactivated within two business days of your billing date.

Are there any limitations on car wash availability?

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B

Car washes are available during regular hours of operation, but they are subject to weather changes, closings, equipment maintenance, and shutdowns.

Can I combine my membership plan with other promotions or discounts?

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B

No. Membership plans cannot be used in conjunction with any other promotions or discounts.

Visit Kwik Wash today

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Location:

4000 Catnip Hill Rd
Nicholasville, KY 40356
Our car wash is conveniently located behind the double kwik BP at the intersection of Catnip Hill Road and Nicholasville Road.

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Phone Number:

(859) 887-5556

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Hours:

Monday – Saturday: 8am – 8pm
Sunday: 9am – 6pm